Frequently Asked Questions

Find answers to common questions about shopping at Apple Palace.

What is your return policy?

We offer a 7-day return policy on all products. If you’re not completely satisfied with your purchase, you can return it within 7 days for a full refund.

Are all products certified?

Yes, all our products go through a rigorous 30-point inspection process and are Apple Palace Certified to ensure quality and authenticity.

Do you offer warranties?

Yes, we offer 6 months warranty plans on all products.

How long does shipping take?

Our shipping takes 2-5 business days. We also offer express shipping options for faster delivery.

What payment methods do you accept?

We accept all major credit cards, debit cards, EFT.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via email.